Recurring Monthly Support
WE DON'T JUST BUILD AND LEAVE
Launch day is just the beginning. Whether you need ongoing updates for your website or a support plan for your web application — we have flexible monthly plans to keep everything running smoothly.
WEBSITE SUPPORT PLANS
Month-to-month • No contracts
Hosting, security updates, and a block of support hours each month — starting at $35/month.
Hosting & security updates only
Hosting + 1 support hour
Hosting + 3 support hours
Hosting + 8 support hours
Hosting + 15 support hours
WEB APP SUPPORT PLANS
Month-to-month • No contracts
Hosting, updates, and dedicated support hours for your custom web application.
Web app hosting + 1 support hour
Web app hosting + 2 support hours
Web app hosting + 5 support hours
Web app hosting + 12 support hours
NETWORK MONITORING
24/7 monitoring, firmware updates, and proactive alerts are included with all managed hardware rental plans.
Coverage Details
WHAT'S COVERED
All support plans cover projects we built. We can also take over support of existing projects built with compatible technology stacks.
BUG FIXES
Any functional issues or unexpected behavior in your application or website.
SECURITY UPDATES
Applying patches for dependencies, frameworks, and server software.
CONTENT CHANGES
Text updates, image swaps, new pages, and minor content modifications.
PERFORMANCE TUNING
Database optimization, caching improvements, and load time analysis.
BACKUPS & RECOVERY
Automated backups with tested restore procedures for peace of mind.
MONITORING & ALERTS
Uptime monitoring, error tracking, and proactive notification of issues.
FAQ
RECURRING SUPPORT FAQ
Common questions about our recurring support plans.
What happens after my project launches?
After launch, we provide a 30-day warranty period where any bugs or issues are fixed at no charge. After that, you can choose our recurring monthly support, a monthly retainer, or ad-hoc hourly support.
Do you support projects you did not build?
We can take over recurring support of existing Laravel, PHP, or static HTML/CSS projects. We will review the codebase first to ensure it meets our quality standards before agreeing to support it.
Can I add more hours to my retainer?
Yes. If you need more than your monthly retainer hours, we offer a discounted hourly rate for overage work. You can also upgrade your retainer tier at any time.
How fast do you respond to issues?
Response times depend on your plan. Email support is within 48 hours for monthly support plans, 24 hours for retainers. Critical issues (site down, security breach) receive priority response regardless of plan.
What happens with network monitoring?
We use UniFi Cloud Console to monitor your network 24/7. If we detect an issue — offline devices, high latency, firmware updates available — we investigate and notify you with recommended actions.
READY TO GET COVERED?
Whether you need a one-time support pass or an ongoing retainer, we will find a plan that fits your budget and needs.
Get a Support Plan